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You may be a private landlord or tenant, and they just need to make suggestions in the rental situation.

For whatever reason, things can start to go wrong.

It could be your fault, it could be their fault.

Who is who, and where can you go for advice on what to do next?

First things to do – One thing that is often overlooked is talking to a landlord or tenant.

If there is a property manager, talk to them.

Don’t let silence or frustration boil until the relationship is eliminated. Often, talking about this problem may lead to solutions.

You can’t solve the problem that the other party doesn’t know.

This is especially true if you are a tenant.

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Communication is the key to building a good relationship between tenants and landlords.


If you are late for rent, let the landlord or property manager know.

If you have caused damage to the property, let them know.

Nothing is more important than suddenly falling into a debt without communication or a debt of a damaged item found during routine inspections.

A good idea is to arm yourself with facts and laws before approaching the other side.

You can seek independent and confidential advice from many sources.

Reisa runs the free query connection hotline on 1800 804 365 five days a week.

This line is made up of real estate professionals who will provide you with confidential and professional advice.

Consumer and Commercial Services, the South Australian government agency responsible for residential rental, also operates a free help line on 131 882.

They can also provide you with confidential advice. CBS also has a very comprehensive website that offers all forms and facts about residential rentals – a source that is particularly useful for private landlords.

If you are a tenant, you can ask Rentright SA for advice on 1800 060 462.

This service is a free and independent service that helps people maintain their private rent rentals.

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Aerial view above houses built in the older southern suburbs of Adelaide

If suggestions are needed, there are several service tenants that can appeal.


They can advise on your rights and responsibilities and assist you in support and negotiation with your landlord.

You can also seek advice from Community Justice Services SA on 1300 850 650 to help you resolve any disputes related to your landlords and tenants.

They are an important source of helping you understand the complexity of your landlord-tenant relationship.

Whatever option you decide to take, there are facts, ready to listen and ready to compromise.

Communication is always the key to a successful landlord-tenant relationship.

– Paul Edwards, legislative and industry adviser in South Australia

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